Jerry M for Model Number jgp389bev4bb Knob wont turn left or right on front left grill side knob. Igniter wont work on right side burners.
Answer Hello Jerry, It sounds like you may have a bad valve on the grill side if the knob is not turning at all. With ignitor on the right side not working you will want to turn of gas and do a continuity test on the ignition switches. With the switch in the on position, you will check across the leads of the ignition switch. If there is no continuity then you would want to replace switch. If there is continiuty then you would want to check wiring to the spark module. If wiring good then check wiring from spark module to the ignitor, if this is good then check the ignitor cracks or breaks. Make sure that the ignitor is sitting properly on the burner. Read More... Answered by AppliancePartsPros.com | Thursday, February 7, 2013