Jeanene for Model Number RS265TD I believe that is the model number. The manual lists two numbers, but the other one has a couple of features my fridge does not have, unless the previous owner took them with them when they left. My problem is, about once a year, the refrigerator side quits cooling. The temp goes up to 59-61 and stays there. The freezer keeps working just fine through all this. The first year, after researching and discovering that these fridges tend to get a frozen fan, I tried to fix it by just unplugging the appliance, leaving the door open to the fridge section, and letting the fan thaw out. This was during cool weather, so I actually put a heater blowing into the back of the fridge to melt the ice. I cleaned up all the water, after two days, then once it seemed to be dried out, plugged it back in, and all was well till the next spring. I found a Youtube video showing how to take the interior cover off the fan compartment, so I had a friend help me. We took the fan section outside and let it melt, then dried it out, reconnected, and all was well until this past week. I was leaving for a week trip, so I just let it sit with fridge sitting on 61 degrees and hoped it would be ok till I returned. Freezer section still oblivious, running fine through all this. Now, I am just ready to put the thing out on the street. I am a 65 yr old female with bad back and just cant get into the fridge to take it apart, and if this is going to be an ongoing issue, I can't afford to have a service call twice a year. If anyone has any ideas for a permanent fix, please help. Otherwise, this thing is toast. I live alone, so it is not an issue of the door being opened a lot, or having too much food inside. The only thing I can think of, is possibly humidity, as it has been a rainy season, but my house is air conditioned and very comfortable, so I doubt that is really the issue either. I have never had trouble with a refrigerator before. ok, any help will be greatly appreciated. JM
Answer Jeanene, it is possible that the defrost sensor or the control may not be operating properly. When iced up, the defrost sensor should have a reading of 3.1VDC at connedtion CN71 pin 7 (red probe) to pin 9 (black probe). If there is a voltage reading different from this, then the defrost sensor has failed. If there is not a voltage reading, then the main control has failed. For accurate parts information, the model number from inside the refrigerator as well as the REV number would be needed. The model number and REV number can be found on the left hand side of the refrigerator section near the front. Read More... Answered by AppliancePartsPros.com | Friday, June 7, 2019