Customer Questions and Answers for Agitator Assembly by Whirlpool

This agitator assembly restores factory wash action in your top-load washer, driving clothes rollover and detergent circulation so loads clean evenly. Replace a cracked, loose, or slipping agitator to bring back reliable movement.

• Provides the back-and-forth motion that rolls clothes through the wash water
• Promotes even cleaning by circulating water and detergent
• Common symptoms: no or weak agitation; upper agitator freewheels in one direction; clicking/ratcheting during wash
• Also used when the agitator is visibly cracked, loose, or damaged

• Disconnect power and turn off water supply before servicing
• If equipped, remove the fabric softener dispenser and cap to access the retaining bolt; lift the old agitator straight up
• Align splines, seat the new agitator fully, and reinstall the retaining bolt and cap
• Reuse any model-specific caps/dispensers and run a short test cycle to ensure proper agitation