Bernard J. for Model Number Whirlpool How do you fix a washing machine where water is going into the tub, but it is not staying nor is it leaking out on the floor?
Answer Bernard, if the washer is filling and draining at the same time there is a problem with the standpipe where the hose enters. The standpipe should be at least 36" above the floor and and the drain hose should be no more than 3 to 4 inches down inside the standpipe. When this happens it causes a siphoning effect (fill and drain at the same time). Hope this helps you, if you need further assistance let us know. Thanks! Read More... Answered by AppliancePartsPros.com | Monday, April 16, 2012