Customer Questions and Answers for Refrigerator Ice Maker Assembly by Whirlpool

Moore, You will want to pull the icemaker and check the pins in the center of the large wheel to make sure that they are not broken. If broken replace the icemaker module. If they check ok then do a continuity test on the thermostat which are the 2 inner pins at the bottom with the module remove. If there is no continuity then the issue would be with the thermostat and would need to be replaced.