Customer Questions and Answers for Range Control Knob by Whirlpool

James, It's awfully difficult to order parts without a model, and in some cases< a serial number. based on the information you supplied, this is probably a MTG "Gemini" range. If so, your model and serial number are located on a "flip up" tag on the back of the control console(slightly off center to the left). Carefully run your finger along the back edge of the cosole top, until you feel it and flip it up. If it's there, we can help you get the correct parts you need. Thanks