Skip to Content
  • time delivery images 2 Day Quick Delivery!
  • box-refresh images 365 Day Return Policy!
  • lovely images 15 million satisfied customers
  • boxes images Over 2.1 Million Parts In Stock
  • headphone imagesFree Tech Support!
  • google images Google Trusted Store

Customer Questions and Answers for Electronic Control Board by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM18040017
Manufacturer Part Number: WP8564543

Questions & Answers

For Whirlpool Electronic Control Board (Part Number: OEM18040017)

View all Questions

Rob for Model Number Kenmore (Whirlpool) 665.16359300

My dishwasher began acting up. Three (3) issues began around the same time. First, when the detergent door opens, the actuator chatters (flutters) rapidly like it's engaged, then disengaged, then engaged, etc. for about a minute. Second, when the water is completely drained, the drain pump continues to operate for about a minute making a noise like there's a foreign object rattling around somewhere near it. Third, when the washer begins filling there's a strange buzzing noise coming from the control board near the three relays. I swapped out the detergent door actuator and it made no difference. The actuator still chatters rapidly. I replaced the detergent door/filling/drain pump relay and that has made no difference. Lastly, I removed the drain pump and found nothing loose that could be causing the rattle. I also shook the washer, leaning it on both sides (left/right) and front/back to see if something was loose. Again, no rattles. I can't help but think that all three problems are linked together somehow since they all occurred around the same time. My only other option at this point is to try and replace the entire control board, however, that potential fix could be expensive since they don't make them anymore. And, on top of that, it might not solve the issues. Do you think the problems are associated with the control board? Should I give it a try? Thank you

Answer

Hello Rob, You should go inside the unit and pull the accumulator assembly and remove the chopper cover. The usual cause of the chatter is something in the circulation pump area of a failed/broken chopper blade W10083957V. The only other thing that makes any sense is an issue with the control board WP8564543 since the relays do fail commonly. I'm sorry but this part WP8564543 has been discontinued by the manufacturer and no satisfactory substitutions have been provided. Thank you for your patience and understanding in this matter.

Read More...

Answered by AppliancePartsPros.com   |   Saturday, October 29, 2022

Have questions? Ask our pros!

Contact us in a way that is convenient for you

Call us 1-877-477-7278
Need Help? Chat with a Pro

Share your thoughts with other customers

Answer or comment
  • boxes images Over 2.1 Million Parts In Stock
  • time delivery images 2 Day Quick Delivery!
  • box-refresh images 365 Day Return Policy!
  • headphone imagesFree Tech Support!
  • google images Google Trusted Store