Nick for Model Number WMH32519FS0 Bulb underneath the unit went out. Replaced with new appliance bulb of same size and now it won’t turn off. Just stays in HIGH level and won’t change to LOW or OFF positions.
Answer Nick, if the selection will not disengage, you may want to check the ribbon of the interface [W10918929] for any signs of damage. From the basis that the selection for the hood light is not operating, either the keypad failed (unlikely if there is not an error code displayed), or the main control [W11333816] has failed and is not sensing the keypad being selected. Read More... Answered by AppliancePartsPros.com | Tuesday, April 9, 2019