Zach C for Model Number EF19MKXSM01 There was a new 6 hour defrost time installed in the refrigerator, the previous one failed after 28 years. The issue is, I can manually turn it to defrost and can here the timer run and see the gears turn, the freezer defrosts. After defrost is complete, you can no longer hear the unit turn. I marked the unit to verify the rotation. The unit does not turn as it should between defrost times. Looking for a possible explanation.
Answer Zach, There is a black lead wire coming off the timer that you will want to make sure that it is on the proper terminal. This will be based off the wiring of the unit and there should have been an instruction sheet telling which location to put it. Read More... Answered by AppliancePartsPros.com | Friday, November 17, 2017