Customer Questions and Answers for Washer Cycle Timer by Whirlpool

Chick, the noise could be due to a damaged motor drive coupler or article in the pump. You'll need to remove the cabinet, the motor and the pump and check them for damage and operation. "ACCESSING COMPONENTS INSIDE THE WASHER CABINET Components inside the washer cabinet can be accessed by completely removing the outer cabinet as one unit. 1. Remove the console mounting screws and tilt the console into the service position. 2. Unplug the lid switch harness connector from the receptacle in the washer top. 3. Remove the cabinet mounting clips by placing the flat blade of a screwdriver in the clip and press down and towards the front to release the clip. 4. Remove the cabinet by tilting it forward and pulling it away from the washer. 5. The rear panel can be tilted back for additional access to components at rear. Servicing Components in the Console 1. Remove the two Phillips-head screws securing the front corners of the console to the washer top. the two screws could also be located on the back side of the end caps. 2. Tip the console back on the hinges that secure the top of the console to the washer back." Thanks and Good Luck