Customer Questions and Answers for Washer Timer Dial Skirt Assembly by Whirlpool

Tad, Re check and make sure the knob is not cracked or stressed. Then remove the knob and re check and make sure the knob is not partially pulled off the timer shaft. Heres some help: "1. Remove the two Phillips-head screws securing the front corners of the console to the washer top. 2. Tip the console back on the hinges that secure the top of the console to the washer back. Removing the Timer There are two types of timers. One can be identified by a plastic body. The other has a metal body. Plastic Body NOTE: DO NOT ATTEMPT TO REMOVE THE TIMER KNOB BY PULLING FROM THE FRONT. Doing so will damage the split shaft and require replacing the entire timer assembly. 1. To remove the timer knob, push the knob in from the front. 2. At the back of the timer, pull the black tab out approximately 3/16", then pull the timer knob off the shaft. 3. Slide the timer dial from the timer hub. 4. Unplug the wiring harness connector from the timer assembly terminals. 5. Remove the one (1) Hex-head screw securing the left side of the timer assembly to the console mounting plate. Then lift the left side and slide the tabs at the right side of the timer assembly from the console mounting plate." Good Luck and Thanks