Therese M. for Model Number KSCS25INSS00 My refrigerator is only 5 years old and like new.Over a year ago the ice maker stopped making ice and we did all the trouble shouting as in the manual and it was none of those problems.I didn't do anything about it and just started making my own ice cubes.The water is fine and I use the ice tray to put my cubes into and the dispenser is fine.My husband just replace the whole ice maker which I ordered and still nothing is working.The sensor indicator lights are also working as it states on your website.I'm wondering if the transformer may be the problem?What does this part do and where is it located?I am totally puzzled and frustrated with all of this.Looking forward to your input.Thank-you
Answer Hello Therese. You will need to test the water valve and see if the icemaker is sending power to it. You can remove the icemaker water line off the valve and cycle the icemaker. While the icemaker is cycling, you will need to test and see if there is power coming to the valve. If there is power there, but no water comes out, you will need to replace the water valve W10247725. If there is power and water comes out, you will need to thaw out the fill tube, because it is frozen. You can test this with a multi-meter MA-DM1. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More... Answered by AppliancePartsPros.com | Monday, May 16, 2011