Customer Questions and Answers for Evaporator Tray (Drain Pan) by Whirlpool

This evaporator tray collects defrost/condensate water and holds it where warm air can evaporate it, helping prevent leaks and odors. Replace a cracked or warped tray to restore proper drainage and protect surrounding floors and cabinetry.

• Collects water from the evaporator/defrost system and contains it safely
• Promotes evaporation using airflow and heat near the condenser area
• Helps prevent puddles beneath the appliance and mildew odors
• Common signs of failure: water on the floor, recurring leaks after defrost, visible cracks/warping, or standing water in the pan

• Disconnect power and allow components to cool before servicing
• Access the tray from the base or rear (panel removal varies by model)
• Transfer any brackets, clips, or grommets from the old tray as needed
• Ensure the drain tube seats fully into the tray and that the tray is level; restore power and check for leaks