Robert U Papillion , NE July 13, 2014 The on/off switch was not working We got on line to get a part number from the manufacturer. We ordered the part from you on the phone. The part arrived quickly and we had the warming drawer fixed with in three days of it breaking. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers