Alan F Pasadena , TX September 29, 2014 Appliance: General Electric Microwave JVM1540DP1CC Ge 3yr old microwave keypad had shorted out The repairman couldn't fix it because the new part was the wrong size and he was told GE didn't make our part anymore. My son got on the internet and got your phone number and called. The woman he talked to was very helpful and he ordered the part. It was sent overnight and my husband installed it the same day it arrived. Everything about the part was perfect for my microwave and I am very satisfied with your service and the price was a lot cheaper than the repairman quoted. Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers