Kathleen S Daytona Beach , FL July 18, 2014 Missing pieces out of our rental home's frig when tenant moved out I got online about 2:30 with my refrigerator's model #. I ordered the 2 pieces for the freezer part and submitted my order. 10 minutes later I noted that the bottom shelf in the refrigerator was missing so I did an online chat with a rep (Eric, I believe) who ordered that part for me as a 2nd shipment but with no shipping charge! Awesome. Even more awesome - 10:30 then NEXT morning the shipment arrived at my door!!!!! SUPERIOR customer service. Couldn't believe it! Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
David B Benbrook , TX May 26, 2014 Broken refrigerator door shelf Slid new part into place Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers