After wiping inner glass (following using oven) the glass cracked. . . make sure you allow oven to cool down to avoid my costly mistake. ApplianceParts Pros found the part I needed and sent me a repair video. My husband and I viewed the video several times, purchased the tools needed, and we successfully changed the cracked inner glass and got a lot of satisfaction from the whole task as well as having saved hundreds on having a person come to the house. . . The part itself was about $375.00 with tax and shipping, but we still saved.