I followed the video (https://www.youtube.com/watch?v=xUKXF4Fkyeo) which showed exactly what needed to be done and in the correct order. it took less than 30 minutes to complete the fix. The hardest part was removing the old dispenser from the refrigerator door. The video says to use a putty knife to remove the part, however I needed to use a knife and box cutter to get the blade to fit between the part and the door. I ended up breaking some of the tabs on the old part but was more concerned about the being careful of the door. Once that was removed, the rest of the fix was a simple step by step process as depicted in the video.