How to Troubleshoot & Replace Samsung AP4209747 / DC97-02412A Washer Assembly Bolt

I took apart the washer to find both of the weight balancers had broken in 2 and were banging around. They had also caused the boot seal to rip. I removed the broken weight balancers and replaced them along with a new boot seal. There was one small spot with the seal wasn't fully attached to the outer drum so I had to take it back apart to fix that minor error on my part. Otherwise, it was a fairly easy fix. 

Needed to replace washer counter balance. Also order shock absorbers in case they needed to be replaced, fortunately they didn't need replacement and will be returned. I used Appliance Parts Pros many time and always found them to be very helpful and the repair videos are very helpful. 

Looked up on you tube sounded like Shock's were problem and ordered them(4). When arrived started on back replaced them but when I took front cover off found that Concreet Balancing weight broke in half and laying on bottom and one of the bolts broken ordered both when arrived had to buy an bolt extractor remeved broken part put in new balancer and put back together and tested now running good. his was first time doing this took me awhile but got good experience from it.Oh also replaced back shocks they were alittle worn but now have 4 new one"s 

Replaced parts. 

I opened up the front panel of my washer when I discovered Concrete particles underneath the washer, through further investigation I discovered the screw on the left bottom of the weight was broken in half. I removed the weight drilled out the piece of the screw and then went online searching for the parts I needed! Parts availability were limited and outrageous in price for the weight since it needed to be replaced as well ! I discovered your website through my search because I wanted to find a place that had all parts I needed and not have to get parts from different places! Once I received the parts, I replaced them put my washer back together and have to say so far so good. It seems to be working fine even more smoother than when I first purchased the washer! I received all the parts within a week, which was great and I am so happy to have my washer back in working order! Everything fit perfectly! 

MY HUSBAND FIXED IT. WITHIN A HOUR I WAS DOING LAUNDRY 

Replaced balance weight that was broken due to broken bolt allowing weight to fall out of place.