How to Troubleshoot & Replace Whirlpool AP6010171 / WP64067 Washer Spring Mounting Bracket

I started with the suspension pad kit and the tub suspension pads. I do have to say if you have an older model washer (mine is approx 17 years old) be prepared to let the inner tub sit in penetrating oil for a few days before attempting to take the tub out. I was able to get to this point on my own and then it wouldn't budge. My husband ended up buying some direct drive tool (it was pretty cool) and was able to break the tub free after two days. Yay! From there he took the the inner tub and put plastic tub and some other parts and power washed them and cleaned them all with a isopropyl alcohol and water mix. They looked brand new! My daughter and I (she's 9 and wanted to help) replaced the pads. I then replaced all two of the three spring mounting brackets. I did not know that the bracket in the back of the machine that holds the suspension spring that goes vertical was longer that the other brackets. NBD as it was in good condition. I replaced all 4 springs, cleaned up the bottom area with a dry cloth and a can of compressed air. I then reassembled the washer. The spanner wrench is a lifesaver! My girls were impressed that I was able to do most of the work alone. It's a valuable lesson to teach your kids that you can do something by yourself! Thank you for the instructional videos as they are really.helpful. my washer is running like.its brand new, and I don't have to close the door the laundry room anymore when it's running, or go sit on top of the washer during the spring cycle. 

Replaced 4 of the suspension springs with new brackets. I looked up my washer, looked at the diagrams, watched your video which made things a lot easier! Took the washer apart, found the problem, ordered the parts from you and the washer was put back together and working within 3 days! Love your website! This is also the second time we have used your website and were extremely happy both times! Saved us a lot of money! 

Ordered parts I felt I needed based on suggestions from other appliance parts pro customers. Followed video provided. disassembling machine was very easy. Noticed long suspension spring was not connected to machine frame. The hole in the frame where the spring connects was worn through. I drilled another hole in the frame and install the new spring. Machine works like new. I did had a little problem re-installing the washer outer housing until I noticed the tabs on the frame which fit into the outer housing. 

Replaced 2 springs and brackets. Also replace rear legs and front legs and re leveled. Works fine. 

Replaced Suspension spring. Also replaced spring brackets as at least one was bent. I was going to replece the suspension pads while I had the machine open, however I received the wrong pads so I put the old pads back in. Was simple after reviewing the videos. 

Replace switch last after cabinet was removed, thanks to the videos the task was a lot easier to do. Replace the 4 springs, bought the brackets just in case, but did not need. The washer still shakes on spin cycle without a load, but not as bad. I think someone in the pass overloaded the washer. I probably should have purchase those nylon bushings, which requires to remove the tub, I watch the video. Plus I spent more time cleaning the upper ring and plastic tub. 

Replaced spout and hose, and also replaced all springs and brackets. APPLIANCE PARTS PROS made it very easy with the videos and pictures they have available. Did all work in about one hr.with simple tools. 

Had replaced all rusty hose clamps, cleaned all the various valves, and checked all around but couldn't find any leaks. My wife thought the internal drum seemed looser than usual. I found a Youtube video on broken tub springs. Ordered these 3 small and 1 long spring along with 2 short and 1 long replacement brackets. And 3 of the spring retainers. Replaced all these parts. The long spring attaches to a hole in the base frame that had rusted out so it had no tension. The other 3 springs were weak and had a lot of wear on the ends that attached to the frame and the retainers. Was definitely the right way to go and replace all these parts. Then an important step after that was to relieve the washing machine. Our 2 front feet were loose - lock nuts were not tight. And the level was off. All works great again. Parts were made in USA, marked Whirlpool on the bags, and of excellent quality. Brackets used 1 screw and a tab instead of a second screw like the original brackets. The parts are an exact fit. I'll use this company again for sure. Their videos are great also. 

Replaced suspension springs. 

Replaced damaged bracket and another that was still intact but also rusted as a preventative measure. Also replaced three springs. And bracket screw. Had difficulty removing screw holding damaged bracket as was also rusted and eroded.