I went to your website and ordered the 3 baffle repair kit and it was at my house in 2 days. I just open the front door of the washer and click on the new baffle. I had a little trouble getting the plastic tabs to slide under the metal tabs in the washer but all of a sudden the baffle just click into place and the job was done. I had ordered the 3 piece repair kit because I had already replaced one and this was the second that broke off so, I thought if the last one broke, I would have the replacement part already here