Do-It-Yourself Story

We found some great links on YouTube that helped us identify what the problem was (we saw drips from the inlet valve in the back). Then AppliancePartsPros.com has a great video on how to replace the inlet valve. We always like to buy from companies that have sites with repair videos, even if the part costs a bit more - just so we continue to fund the business and they continue to put out quality repair videos. The regular shipping method on this was ultra-fast - we received it in 2 days! To diagnose the dishwasher (see Youtube), we slide the dishwasher out from underneath the cabinet and looked at the underneath workings from the left side after lifting the sound insulation. We could see and reach everything from this vantage point and it was much easier than taking apart the entire front panel. We did not see the slow drip at first, but after turning off the water and drying up all the water at the bottom - we were able to see where the "new" water was coming from. This took us ~1 hour to repair after the part came in. At least 20 mins of the 60 mins were spent separating the white supply tube. The video does not do a great job of showing how to remove the supply hose. It took a little persuasion with a flat screwdriver (wedging it in and then twisting it to separate it). Once you get it started, it comes off easily. We also purchased an extra supply tube just in case I could not get the old one off. We did not need it, but it was worth the $4 piece of mind.