Irene A Washington , CT October 18, 2018 Appliance: Model KENMORE 25 year old washer: upper adgitator not turning; timer knob pulverized Ordered parts and replaced them. Used the video links included. Saved me. Parts are no longer available from manufacturer. Thought I would have to get a new machine.:-( ... :-) Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes