Martha P Pittsburg , TX January 24, 2015 Appliance: Model JBP28GK1 The bake element burned out I called Applicance Parts Pros, after looking on the inter-net, to reconfirm the part I needed. I spoke with Samantha, who was very professional, polite and helpful. She checked to see that the part was in stock, took my order and promised same day shipment. I called on Monday had my part on Wednesday, installed same and was operational . In short, right part, right price, excellent service!! THANKS Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes