I am 72 years old. I appreciate my dishwasher, especially during the Holidays when we have lots of company. The bottom spray arm in my Amana dishwasher was not snapped into place and it ended up on the heating element...needless to say, it fried two holes in the spray arm and from that day on, it did not function as planned. I ordered the part from AppliancePartsPro.com and the new arm arrived as promised. It was well packaged and a perfect fit. I am so pleased and I know when I need parts again, I will be in touch with AppliancePartsPro. Thank you for such a great web site and for your efficiency. I will recommend you to my friends!