Karen I Franklin Park , IL March 26, 2019 I broke the support for the crisper drawers Ordered the part, with the help of the agent. I had no idea what to order and she found the correct part and put in the order. She was very polite, very helpful and I appreciated her knowledge.. It was very easy to fix. My son actually did the repair. Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes