Helene P Hackettstown , NJ May 20, 2016 Appliance: Model ON THE COMPUTER DIAGRAM YOU HAD A T YOUR WEB SITE Broken dial knob Removed the old part ( that was cracked)and metal was attached to the control that holds the knob. I used a needle nose plier which helped it to came off and applied the new knob, that I ordered from your business. It works perfectly :) 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes