I watched the diy video on your site and within 30 minutes the drawers were fixed without any trouble at all. I will always go to you for all my appliances fixes now! Thanks so much for all the information. It is true what they say "a picture is worth a 1000 words". I felt very confident in my fix! I have already told 3 other families about your site. We have fixed our dishwasher and now the refrigerator at my Moms house. Service from you all was quick and the parts are easy to find. Thanks!