Mark C Hamilton , AL April 10, 2015 Broken lovers in a window ac I have a hotel. I want it fast, easy, consistent, and at a reasonable rate. I registered as a first time (but now loyal customer) customer. I clicked, they shipped, I screwed it in. No balony. No late shipment. No wrong product. No discussion with a call center. Hallelujah! 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes