Patsy S Columbia , SC January 07, 2017 Broken refridgerator shelf Ordered new shelf! Online tools were very easy to use to help me make sure I got the right part the first time. It was ordered and received within a week. As it was a snap-in part, no tools were needed. I literally took it out of the box and fixed the refrigerator . 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes