Lianne B Manassas , VA April 29, 2022 Broken refrigerator bin and bin cover. I was thoroughly confused by the AppliancePartsPros website - this is not my forte! - but the wonderful customer service rep listened to my vague end-user non-professional descriptions, found the parts in the catalog, and shipped them to me. I very easily installed them all by myself. 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes