Sue D Lisle , IL February 26, 2016 Appliance: Model IT WAS INSIDE THE DOOR Broken shelf on refrigerator door I searched Sears website for replacement - found it for $36 + $9 for shipping. I then found the same part on Appliance Parts Pros website for $27 - still had to pay the same shipping charge, but I saved $9. I ordered the piece on Sunday evening and it arrived Tuesday morning. I truly appreciate good service - getting to be a rare commody. I will be recommending your company to everyone! Great experience. Thanks, Sue D. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes