Janet D San Anselmo , CA May 07, 2023 Appliance: Model KENMORE REFRIDGERATOR FREEZER ON BOTTOM Broken slider in freezer. I removed 5 screws and old sliders and replaced them with new ones. As always, this company did not make me wait weeks for parts for a 14-year-old appliance but I had it in my hand in 2 days. Great HUMAN customer service. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes