Elaine S Sanibel , FL November 21, 2016 Appliance: Model GSH25JFTE WW Broken snack pan slide rail It was easy to identify and order the replacement part on the website. It was amazing to actually receive the part on the day after I placed the order. I found the repair video clip to be reassuring that this was a minor repair. Took me less than five minutes to make the repair. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes