David S Ashland , OH April 26, 2021 Buttons on faceplate were cracked and not working well Entered model number and got a parts breakdown. Selected correct parts and ordered them. Company did a GREAT job of providing info, offering parts, ordering and shipping. This is the second time I've used them and it's my second home-run! Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes