THE TROUBLE SHOOT WAS PRETTY EASY TO SEE THAT IT WAS the turntable coupler. The website is super easy to navigate and the part was less than $5. SHIPPING WAS MORE EXOENSIVE THAN THE PART. PART GOT HERE REGULAR SPEED IN 4 DAYS. I THEN SIMPLY PRESSED IT INTO THE FLOOR OF THE MICROWAVE AND VOILA! ! MY WIFE'S COFFEE US NOW PERFECTLY HEATED AS THAT GLASs TABLE SPINS again.