Started troubleshooting issues and doing some online research. Discovered possible inlet valve malfunction. Discovered your website and called to speak with someone for part number and model clarification. Sales representative was awesome! Of course being a family of four I was not looking forward to being with out a washer for almost 4 days and it being late Thursday night when it happened I had my doubts I would see the part before Tuesday. Was extremely surprised that the part was delivered Saturday morning not a full 36 hours after having ordered the part and was back up and running within about 20 minutes. I am so extremely pleased and grateful I stumble onto your site.