I researched online for DIY options. AppliancePartsPros.com came up. A pull out illustration of our appliance showed me the needed part. I watched the "how to install" video on the page with that part. I text chatted with an assistant to confirm it was all I needed and confirmed the return policy. I ordered the part through the text chat. The part arrived a very few days later. I did exactly as the video demonstrated. It was the easiest fix possible and I again have a working oven. Fabulous!