Philip J Sioux Falls , SD March 23, 2015 Control knob broke on ge front load washer Was not sure how to remove the knob from the washer. I sent a message to APP and they sent a quick response. The next day ordered the knob and received it two days later. It took minutes to unloosen and twist off the old knob and then install and tighten the new one. 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes