Carolyn B Mims , FL August 01, 2016 Appliance: Model W10847847 Control panel in freezer did not work Called a repair man. He told me the problem and that the part was on national back order. He showed me how to order and install the new one this saving me the $40 fee to have him come do it. I found the part here and placed the order. Appliance parts was great a keeping me updated with emails about the expected ship dates and when it came they promptly sent me the new part. It is installed and working perfectly! 4 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes