Dominick C Mckinney , TX September 13, 2014 Appliance: Model #GHW9100LW (INSIDE THE FROM DOOR) The control panel was very old and the plastic had become brittle the stet button was no longer working I watched your YouTube video and Matt explain how to replace the control panel. I ordered the part from you. It got here in two days. Matt did an outstanding job on the video explaining the process. I had the old part out before the neew part arrived. It arrived in the time promised. It literally roof me less than 30 minutes to install the new part thanks to the excellent video. Thanks for a wonderful experience. We will be sure to use ApplicanceParts Pros again when the need arises. I give you a triple A+++ Dominick and Gail Cannatelli, McKinney, TX Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes