Mitchell B Buffalo Grove , IL December 11, 2015 Appliance: KitchenAid 5-Speed Blender KSB5WH4 Kitchenaid Blender Ksb5wh4: Coupler shattered. How to replace Big Wire Shelf (Refrigerator). KitchenAid said there were no serviceable parts; however I found a video on this site showing how to pry up the old one and screw on the new one. 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes