Abbi N Egg Harbor Township , NJ September 25, 2015 Cracked door outer frame With the help of you tube clip. AppliancepartsPro technician on you tube video helped me understand different components of the microwave door and how I could purchase the genuine parts from them and easily install it myself. That is what I did and now I have a brand new looking microwave. 6 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes