Pat C Adrian , MI June 08, 2015 Appliance: Whirlpool Side By Side Refrigerator GS6SHAXKS01 Whirlpool Refrigerator Gs6shaxks01: Crisper pan broke and so did wine rack. How to replace Rack-Wine. I called the customer service # and Heather was very helpful and made sure that I ordered the correct parts. It was delivered the next day and I placed it in the fridge with no problem. thank you. Pat Cooper Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes