Mirna S Hawthorne , NJ April 27, 2020 Door hinge broke in many pieces. I googled the brand name of the washer and contacted the company, I was greeted by a wonderful lady who walked me through the whole process, made it very simple, within several days, I received the part, it took my husband 10 minutes to replace. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes