Keanna D Littlerock , CA September 23, 2014 The door lacth was cracked I removed the wire and rubber seal in order to get to the door lacth then I unscrewed the three screws popped out the latch put the screws and the rubber and wire back and tested the washer. The door now locks and I can wash again...YEPPPPY 24 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes