When this was determined, we checked AppliancePartsPros.com to see what this repair was all about and how much the part would cost. We saw that the part was a reasonable price and that the repair was classified as an easy one. We took a look at the video, and it was very detailed, and explained in a way that we could easily understand, what this repair was all about. It took us from the very beginning of the process to the very end, explaining each step along the way in detail. So we ordered the part and were amazed when it arrived less than 24 hours later. We took another look at the video and began the repair and were done in about a half hour. The washer is now fixed and running great! Just a note: We don't have much experience repairing appliances and were thrilled to have been able to fix this!