Tore apart washer and checked hoses for a object and did not find anything so I pulled out my iPad and went online with the card I received from Lowes. I found part with the number off old part and ordered with next day shipping. Total cost was half what local appliance store wanted and they said I would have it in 3 days. Next day after work my package was at the front door and one hour later I was doing a load of laundry. 5 days later and on my 15th load and all is good.