Figuring out the problem was the hardest part. The washing machine, which is 14 years old, was making a loud noise while agitating and spinning. My husband and I first replaced the thrust bearing and belt after watching the video on this website. The belt we replaced just because it was old. The thrust bearing was in bad shape when we took it apart but it wasn't the problem. We then watched more video's to figure out the problem. The bottom of the pump was making a grinding noise when we rotated it after we took the belt off. We used this website and youtube to diagnose the problem. The drain pump was very easy to replace and solved the problem. My husband did have to watch a video on how to open the front panel of the machine. We received the parts in a timely manner. We will continue to replace worn out parts on this washing machine when they break because I really like this machine and I have heard many complaints about the new ones they are now manufacturing. This was also the first repairs we have ever had to make on this old machine.