Having a difficult time getting the final parts separated to pull out the auger and get at the drive cup I decided to go ahead and order the complete assembly. During the process of the new order my wife was finally able to get the auger out and discovered the rod of the auger was trying to work its way through the plastic wall and had created such and indentation that the parts would not pull up and out like the video showed. I did replace the drive cup and all is working fine for now. However, I will keep the new complete assembly ready for the next time I need to replace a part and I believe the rod will eventually work its way through the plastic. I did appreciate the repair videos and quick shipping of both parts.